25%

Reduced utility management costs by 25%

60%

Cut billing and collection time by 60%

50%

Increased utility billing efficiency by 50%
A mid-sized condominium in Phnom Penh managing utility services (electricity and water) for hundreds of residents. With increasing tenant numbers, they needed to shift from manual processes to digital solutions to maintain efficiency and resident satisfaction.

Challenge

Manual meter readings and billing created delays, inaccuracies, and frequent disputes. Residents had little visibility into usage, and management spent too much time on reconciliation and chasing payments.

Solution

E‑Power provided smart meters, usage tracking dashboards, automated invoicing, and digital payment options. A self-service resident portal enhanced transparency and eliminated repetitive admin work for condo staff.

Results

Billing became instant and error-free. Residents gained control over their usage data and paid bills on time. Management experienced fewer complaints, improved cash flow, and more time to focus on property operations.

Conclusion

E‑Power modernized the condo’s utility management with a complete smart solution. By digitizing billing, communication, and transparency, the system boosted operational agility and elevated the condo’s value proposition.

" Smart Living Starts with Smart Billing. "

Cambodia's Condominium Operators.

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