Privacy

At E-Power CCL Co., Ltd. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle the data you share with us through our website, products, and services.

By accessing or using our website and services, you agree to this Privacy Policy.

1. Information we collect

We collect the following types of information when you interact with us:

1.1. Personal Information

• Name
• Email address
• Phone number
• Company name
• Billing and payment information
• Other information you voluntarily provide via forms or communication

1.2. Technical & Usage Data

• IP address
• Device and browser information
• Operating system
• Pages visited and actions taken on our site
• Referral source
• Cookies and similar technologies

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and improve our products and services
• To process transactions and send billing information
• To respond to inquiries and provide customer support
• To personalize your experience on our website
• To send promotional and informational communications (with your consent)
• To analyze usage patterns and improve site functionality
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Trusted third-party service providers (e.g., hosting, payment processors, analytics tools)
• Legal or regulatory authorities if required by law
• Business partners, only with your consent

All third-party providers are bound by data protection agreements and are only permitted to use your information to provide services on our behalf.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze performance. You can manage your cookie preferences through your browser settings.

5. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the "Effective Date" at the top. If changes are significant, we will notify you via email or website notice.