35%

Reduced operational costs by 35%

40%

Streamlined billing—40% time saved

45%

Improved overall operational efficiency by 45%
A licensed provincial electricity utility in Cambodia serving over 10,000 households. As demand for electricity increased rapidly in rural and semi-urban areas, the utility needed to modernize its billing, meter reading, and customer support to sustain quality and growth.

Challenge

Rapid electricity demand growth and reliance on manual operations caused meter reading errors, billing delays, and revenue leakage. Rising field service costs and limited reporting capabilities hindered the utility’s ability to scale efficiently.

Solution

E‑Power deployed an integrated smart metering platform, automating meter data collection, real-time monitoring, and digital billing. The system enabled seamless integration with back-office operations and reduced staff workload through automation and cloud access.

Results

Disputes declined due to transparent, accurate data. Billing cycles were shortened dramatically, and on-time collections improved. Field staff productivity rose, and the utility had better insights for planning and performance optimization.

Conclusion

E‑Power’s smart energy solution helped the utility transform into a modern service provider. With digital tools, cost savings, and scalability, the utility is now better equipped to support Cambodia’s fast-growing electrification goals.

" Smarter Energy. Lower Costs. Greater Impact."

Electricity Utilities in Cambodia.

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